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What is the Care Rewards Program?

The Care Rewards Program is our rewards program that rewards you every time you shop with BinSina and Holland & Barrett. Earn points on eligible purchases and redeem them for discounts, bonus offers, and exclusive member benefits.

How do I join?

Joining is quick and easy! You can: 1. Create a customer account on our website or mobile app and enrol in Care Rewards. 2. Or register at any BinSina or Holland & Barrett store with the help of our staff. Make sure you are logged in (online) or provide your registered mobile number in-store so your points are tracked correctly.

How do I earn points?

1. Non-Healthcare Products: 1 AED = 1 point 2. Healthcare & Prescription Items: 4 AED = 1 point

Are there exclusions?

Points are not earned on: 1. Gift cards & any payments other than Online & Cash/Card payments. 2. Taxes and fees 3. Certain discounted or promotional items (as specified in campaign terms)

How do I redeem my points?

1. Online/App: Choose to apply your points at checkout. 2. In-Store: Provide your registered mobile number and request to use your points.

Do points expire?

Yes. Points are valid for 12 months from the date they are earned.

What happens if I return an item?

Points earned on returned items will be deducted from your balance.

Do I need an account to use my points?

Yes. Your Care Rewards points are linked to your registered mobile number. 1. Online: Log in to your account on the app or website. 2. In-store: Share your registered number with the cashier. Redeemed in-store and online

How can I get more information about Care Rewards?

For more details, please reach out to us on 800 BINSINA

FAQ: Who is eligible to join the BinSina and Holland & Barrett Care Rewards Program?

Only customers with a valid UAE mobile number are eligible to register and participate in the BinSina and Holland & Barrett Care Rewards loyalty program. At this time, the program is exclusive to UAE residents, and points or rewards cannot be earned or redeemed using non-UAE phone numbers.

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